Privacy Policy
1. Introduction
At STORY BOOK PUBLISHER, we care about your privacy and keep your personal information safe. This policy explains how we collect, use, store, and share your info when you use our website, SMS, or email services. We follow the rules for the US and Canada.
2. What Information We Collect
Personal Info: When you sign up or contact us, we may collect your name, email, phone number, and other details.
Usage Info: We may also collect data like your IP address, browser type, and how you use our website and services.
3. How We Use Your Information
Communication: To send you updates, offers, and important info by SMS or email, based on your choices.
Service : To manage your account and provide support.
Improvement: To make our website and services better by studying how people use them.
Legal Compliance: To follow laws like 10DLC TCR and other regulations.
4. Sharing Your Information
• We may share your info with trusted service providers who help us, but they must keep your info safe and only use it for our purposes.
• We may share your info if required by law or to protect our rights.
5. Opt-In and Opt-Out
• You agree to receive messages when you provide your contact info and subscribe.
• You can opt out anytime (see below).
6. Data Security
We protect your info using encryption and secure systems to prevent unauthorized access or misuse.
7. How Long We Keep Your Data
We keep your information only as long as needed to provide services or meet legal requirements.
8. Your Rights
You can ask to see, fix, or delete your personal info. You can also ask us to stop using your data. Contact us at [email protected] .
9. Changes to This Policy
We may update this policy sometimes. Changes will be on our website. Please check regularly.
10. How We Protect Your Info
• We don’t share your name or contact info with others without permission.
• We use your info only to improve our services and meet your needs.
• We follow industry standards to protect your data.
• We never ask you for sensitive info like credit card details over the phone or email. Please don’t share this info with our staff.
• Sometimes your order may be handled by our service centers around the world, but they also keep your info private.
11. Pseudonym Policy
• To avoid confusion, we use fake names (pseudonyms) for our account managers. This helps you have one consistent contact person.
• It also helps keep a uniform company culture because our team is from many different places.
12. How to Opt-Out
• To stop SMS messages, reply “STOP” to any text.
• To stop emails, click “unsubscribe” in any email or contact us at[email protected]
12. Contact Us
If you have questions or concerns about privacy, email us at [email protected] or 1(669) 529-3635.