Copyrights
We give you full ownership of the work we create for you. Once finished, you can use it however you want—there are no rights reserved by us.
Payment
Full payment is required before we start any work. You may also be responsible for any taxes related to the payment.
Revision
You have 14 days to request changes after we deliver your work. If needed, we can extend this time for special reasons.
Revision times depend on how urgent your project is:
- For urgent projects (24 hours), revisions take 24 hours.
- For projects needing 24 to 48 hours, revisions take up to 48 hours.
- For less urgent projects, revisions take up to 72 hours.
Project Conditions
Before we start, we will talk with you one-on-one to understand your needs. Any changes to the project will be communicated to you clearly based on our terms.
Refund Policy
• You can request a full refund before submitting your work, but a fee of $150 or 10% of the price (whichever is less) will be deducted.
• No refunds will be given after 90 days from purchase.
• We do not refund for “change of mind.”
• You must pay 75% before we start design work, and 50% before final approval.
• No refunds after you approve the final work.
• If you’re unhappy, you must ask for a refund within 7 days of delivery. Refund amounts depend on our revision policies.
Terms of Use
Our services are provided as described but come without guarantees or warranties. We are not responsible for any losses, damages, or problems caused by using our website or services.
By using our services, you agree to protect us from any legal claims or losses caused by your actions or use of the site.
This agreement does not create any partnership, employment, or joint venture between you and our company.
Email & Mobile Phone Policy
1. Consent
By giving us your email or phone number, you agree to receive messages about your project, updates, newsletters, and service info.
2. Carrier Charges
Standard message or data fees may apply; check with your carrier.
3. Stop & Messages
To stop emails, click “unsubscribe” at the bottom of any email. To stop texts, reply “STOP” or “Unsubscribe” to any message.
4. Message Frequency
We try to keep messages reasonable but may send more during urgent updates.
5. Privacy
Your contact info stays private and won’t be shared without your permission unless required by law.
6. Policy Changes
We may update this policy anytime. Changes will be on our website, so please check regularly.
7. Contact Us
If you have questions, please contact us at [email protected] .
SMS and Email Terms & Conditions
1. Overview
By signing up for our SMS and email messages, you agree to get updates, promotions, and info from STORY BOOK PUBLISHER. These messages follow US and Canada rules (10DLC TCR).2. How to Subscribe
SMS: When you enter your phone number, you may get a confirmation text. Reply with “YES” to agree to receive texts.
Email: When you give your email and agree to get messages, we’ll send you emails about our services and offers.
3. Message Frequency
SMS: The number of SMS messages you receive may vary based on your communication requirements with our team. This allows us to provide timely updates and respond to your needs effectively.
Email: Emails will be sent periodically and may vary in frequency depending on the type of communication and your preferences.
4. How to Unsubscribe
SMS:Reply “STOP” to any text to stop receiving SMS. You’ll get a confirmation.
Email: Click “unsubscribe” at the bottom of any email or email us at [email protected] to stop emails.
5. Costs
SMS: Click “unsubscribe” at the bottom of any email or email us at [email protected] to stop emails.
Email: Email messages are free.
6. Privacy
We protect your personal info. Please read our Privacy Policy to learn more.
7. Support
For questions or help, email us at [email protected] or call us at +1-213-221-4916.
8. Changes to Terms
We may update these terms anytime. Changes take effect when posted on our website. Using our services after changes means you accept the new terms.
9. Compliance
We follow all US and Canada laws for SMS and email marketing, including 10DLC TCR rules. By signing up, you agree to these rules.